Reactive Repairs

When something breaks, we fix it fast.

All Matrix engineers are factory-trained across the leading catering equipment brands. We arrive stocked, diagnose accurately and get you serving again the same visit wherever possible.

Book a repair
Equipment we repair

Anything electrical in the kitchen.

Ovens, Ranges & Grills

Combi ovens, convection ovens, chargrills, salamanders and induction ranges.

Fryers & Griddles

Electric fryers, griddles, holding cabinets and heated pass shelves.

Dishwashers & Glasswashers

Pass-through, undercounter and conveyor systems. Descale and repair.

Electrical Faults

Wiring, control boards, contactors, thermostats and safety cut-outs.

Controls & Sensors

PCB diagnostics, probe replacement, calibration and firmware resets.

Our process

From call to cleaned‑down.

A repeatable, transparent process — no surprises on the invoice.

01
Report the fault

Call us or fill out the contact form with equipment details.

02
Engineer dispatched

We arrange an engineer visit at the earliest available slot — 24/7 for emergencies.

03
Diagnose & quote

Transparent diagnostic report with a fixed-price quote before any work.

04
Repaired & tested

PAT tested, cleaned down, signed off and paperwork emailed same day.

What's included on every repair visit

Every job — no matter how small — comes with the following as standard:

  • Full diagnostic and fault report
  • Transparent fixed-price quotation before work begins
  • Genuine manufacturer parts wherever specified
  • PAT test and electrical safety sign-off
  • Post-repair clean-down of the affected area
  • Digital certificate emailed within 24 hours

Need a repair now?

Emergency engineers on call, 24 / 7.

Contact us